We offer a 100% no quibble money back guarantee. If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (excluding delivery charge and gift-wrapping where appropriate).
Returns for refund must be received back into the warehouse within 30 days from the date of purchase. When returning goods, please quote the – order number, your name, name of the product and the reason why you are returning the goods.
How do you tell us that you want to return the goods in the first place?
You may communicate to us on returns through an email to firstname.lastname@example.org or by phone with a call to +91 9952302355.
Do you refund users for postage expense of returning the goods or not?
No. We do not refund users for postage expense incurred for returning goods.
When are returns not possible?
Returns are not possible in the following cases:
- Used products.
- Return request is made outside the specified time frame.
- Products with tampered or missing serial numbers, including price tags and labels.
When are refunds provided?
Refunds are provided only in cases of damage in transit or cannot provide replacement due to no stock availability. In case of returns, a refund is issued once the products are received at our warehouse.
I have requested for replacement when will I get it?
Replacement would be sent to customers when the products that need to be replaced are sent from the customers and they share the details of couriers with us. The replacement of parcels would reach the customers within 5-7 working days from the date of shipment.